A CEO’s job never ends. It gets harder in times of crisis. In the decade or more of being Bizom’s CEO, I have dealt with my share of crises. Yet, they were all fleeting moments in the long journey of our business. They taught us to be resilient.
Last year was calamitous with lockdowns and the consequent economic impact. But we stepped up, innovated products at lightning speed and stood firmly with our users and customers. We tried to provide the support that could help them overcome their business adversity. We succeeded for the most part.
This year, we are very proud that our customer’s businesses are resilient digitally. They can tide over the new waves of lockdown with ease. Yet, it has been disquieting. Our collective health has been failing in the second wave of the pandemic. Our public health infrastructure is overwhelmed. There’s not one person who hasn’t suffered a loss in one way or another.
As I try to make sense of all that is happening, there’s also clarity on what we must do next. We are making health a priority at Bizom. For the next two weeks, we will focus on providing healthcare and wellness assistance to everyone at Bizom and their families.
We have set up two health-focused initiatives for our people – a war room and a hotline number to help our colleagues with health-related support. We have also created a tool that can help anyone find a chemist nearest to them.
We are extending this support to you, your family, our users, customers and their families too. Please feel free to share the following information with your people and even your customers.
- Hotline Number: Call our 24×7 helpline number +91 080-47093008 or write to us at email@example.com if you or your family needs any assistance. Our team of volunteers will try their best to arrange it at the earliest.
- Find My Chemist: A web-based app to find the nearest active chemists from Bizom’s multi-brand universe. You can share it with your teams or even integrate it into your digital channels.
Making health a higher priority than business may be a tough call for many businesses. But our ethos has always been people first. We know it’s the right thing to do. We are all in this together, so I look forward to your continued support to overcome our challenges in the next 2-3 weeks.
Take care, stay safe and remember – this too shall pass.
CEO and Co-Founder of Mobisy Technologies, Lalit is a mobility veteran who is passionate about digitally transforming the entire retail ecosystem in India, from big brands to the smallest of retailers. When not in office, Lalit can be found cycling on roads in and around Bangalore or trekking in the ghats, both kids in tow.